Call log
The softphone call history — a calm list of calls, each with a status-tinted phone glyph, the other party (contact name or number), relative time, who handled it, the connected duration, and an outcome badge. Rows optionally carry a reference chip linking to the transaction or quote the call belongs to. Used by the per-transaction Calls tab and the global own-calls page.
Canonical
- Jane Carter2 hours agoMarcus Webb4m 12sCompleted
- 07700 900123yesterdayMarcus WebbNo answer
- Priya Shah3 days agoJane Carter48sCompleted
- 07700 900456last weekMarcus WebbFailed
<koala-call-log model="@callLog" />The default shape — the per-transaction Calls tab. The transaction is already the context, so rows carry no reference chip.
Variants
1 variantWith reference chips
On the global own-calls page a call can belong to any transaction or quote, so each row links to it via a ContextLabel / ContextUrl chip.
States
4 outcomesThe status badge and the glyph tint come from the call outcome: Completed → Success, No answer / Busy → Warning, Failed → Danger, and dialling / ringing / cancelled → Neutral.
- Completed calljust now4m 12sCompleted
- Unanswered calljust nowNo answer
- Failed calljust nowFailed
- Cancelled calljust nowCancelled
Props
1 attribute| Attribute | Values | Notes |
|---|---|---|
| model | CallLogModel | Holds Calls — a list of CallLogItem (party, outbound, status label + colour, duration, relative time, who handled it, optional reference chip). Shape a CallEntity with CallLogFactory.From. |
Do & don't
No calls yet
Calls to this transaction's contacts will show up here.